Privacy Policy

    Last updated: May 14, 2026

    This Privacy Policy explains how SimplyMade Social collects, uses, stores, and protects your information when you use our website and services.

    By using our services, you consent to the practices described in this Privacy Policy.

    1. Information We Collect

    We may collect:

    • Name
    • Email address
    • Phone number
    • Business information
    • Billing information
    • Payment details
    • IP address
    • Browser/device information
    • Submitted forms and messages
    • Website analytics data
    • Appointment scheduling data

    2. Payment Information

    Payments are processed through third-party payment processors including Stripe.

    SimplyMade Social does not store full credit card information on our servers.

    By submitting payment, you agree to the applicable payment processor’s terms and policies.

    3. How We Use Information

    We may use collected information to:

    • Provide services
    • Process payments
    • Schedule meetings
    • Create automations
    • Send communications
    • Improve website functionality
    • Provide support
    • Analyze performance and traffic
    • Deliver marketing communications

    4. Cookies & Analytics

    We may use:

    • Cookies
    • Google Analytics
    • Microsoft Clarity
    • Tracking pixels
    • Analytics software

    These tools help us analyze website traffic and improve user experience.

    Users may disable cookies through browser settings.

    5. Third-Party Services

    We may share data with trusted third-party providers necessary to operate our business, including:

    • Stripe
    • Google Workspace
    • Scheduling providers
    • Hosting providers
    • CRM systems
    • Automation platforms
    • Analytics providers

    We are not responsible for the privacy practices of third-party services.

    6. Data Security

    We implement reasonable safeguards designed to protect your information.

    However:

    • No online transmission is completely secure
    • No system can guarantee absolute security

    You use our services at your own risk.

    7. Data Retention

    We may retain information:

    • For active business operations
    • To comply with legal obligations
    • For analytics and backup purposes
    • To resolve disputes

    Retention periods may vary depending on service type.

    8. California Privacy Rights

    California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to:

    • Request access to personal data
    • Request deletion of data
    • Request correction of inaccurate data

    Requests may be submitted through our contact information.

    9. Children’s Privacy

    Our services are not intended for children under 13 years of age.

    We do not knowingly collect information from children.

    10. Policy Updates

    We reserve the right to update this Privacy Policy at any time.

    Updated policies become effective upon posting.

    Continued use of services constitutes acceptance of updated policies.

    11. Contact Information

    Questions regarding this Privacy Policy may be directed to:

    SimplyMade Social

    support@simplymadesocial.com